The City of Chino's Utility Billing Services Division collects funds to support the operations of the City's water, sewer, and storm drain systems, along with collecting funds for:

  • Contracted sewage treatment
  • Refuse collection
  • Recycling
  • Street sweeping services
  • Business licenses

Online Bill Pay is available for utility account holders. All other utility services are available at City Hall Monday through Friday from 7:30 am to 5:30 pm.

Utility customer service is also available via phone at 909-334-3264 during regular work hours.

After Hours Emergency

If you have a utility emergency after regular work hours with your water or sewer service, call the Chino Police Dispatch Center at 909-628-1234 to have City personnel respond.

Discontinued Water Service Statistics

As of February 1, 2022, through February 1, 2023, The City of Chino discontinued water service to 593 customers for nonpayment.

View All FAQs
  1. Discontinuation of Residential Water Service Policy
  2. Other Utilities